Maintenance And Support

We Offer Maintenance and Support for Our After Sales Service

Maintenance and Support

In a business-critical environment, professional IT support, which serves as a direct contact point for the customer, is of central importance. With its professional IT support team, Eximias guarantees active assistance with customer concerns and ensures continuous maintenance of the software solutions provided by us. 

The Importance of Maintenance and Support

Errors after delivery are inevitable since software is a man-made product, as technology is ever changing and evolving. Improving speed and efficiency are all key elements of software maintenance.

Maintenance and Support's Benefits

Why is Maintenance and Support Necessary for all Customized Software?

The final step of the software development life cycle is software maintenance. Custom software maintenance seeks to keep the system functioning and valuable to the company. 

Continual improvement, management, release process, patches, and changes are part of our after sales services. We also provide full-time development and application maintenance assistance. We can provide hands-on project experience and thorough training on software-related issues.

Why Eximias?

Eximias is on the front lines of the great digital pivot, offering businesses with answers to all of their digital challenges. We take pride in saving our customers' time, money, and resources via IT solutions.

Greater Customer Insights

Better Customer Experience

Creation of Digital Products and Services

Saves You Time & Money

Updated methods and tools every year

Global Compatibility

Custom unique features make your business stand out of the market

Grow and adapt to changing needs

What We Do

Software Development

We have a great insight into technology, business operations and their processes that helps us to offer you the best and most suitable software solution. We will provide you with intuitive functioning and users flow with optimum satisfaction.

Application Integration

Eximias can help you design a solution for integrating business apps for efficient communication or processes. We integrate your apps based on your needs and business procedures, thus strengthening your business processes.

Maintenance and Support

The highly trained IT support staff at Eximias makes sure that your software solutions and current operating programs are never out of service. Avoiding downtime and potential huge financial losses.

Project Consulting

Provides you with a great cost-benefit solution for your needs by assessing business efficiencies to determine the implementation of an individual development or a standardized software solution.

Offshore Development Center

We also provide whole offshore teams as full-time development resources. Eximias can run as a full software development and testing services firm. We give our consumers the flexibility to scale operations whenever it’s needed.

How We Work

01

Discuss Your Needs

To begin, we examine your market, existing processes, problems, objectives, and vision of the perfect solution in order to create a strategy and features that meet your needs.

02

Design Project Proposal​

Next, we will create a comprehensive project proposal that explains how we can work with you, as well as the product’s features, with estimated costs and timeframes.

03

Strategic Planning

This is the most engaging part of the project, including discussions with the product owner, stakeholders, and our development team.

04

Development and Constant Sprint Reviews

Using input from a Sprint meeting, we can better customize the product backlog to constantly satisfy everyone’s objectives. A successful result may be defined by effective resource leveling.

05

Go Live and Refinements following it

Eximias will accompany you through the process of launching the software and monitor it for any bugs or technical issues that arise during the integration with other current programs.

06

Continuous Maintenance and Support

Eximias’ continuous support staff of qualified IT professionals who can aid with upgrades and maintenance. Assistance is ongoing and guarantees seamless company operations.