Solution

Accessibility was improved with the implementation of a web-based solution. Information was made available across devices, meaning sales staff could offer various plans for customers instantly, with a breakdown of conditions including contributions and benefits.Employees in the back office no longer have to manually create offers. The new solution has not only enhanced the quality of the offer creation process, but saved resources, enabling back-office employees to focus on more profitable tasks.A web-based REACT user interface has been developed, with the authentication process sent over an API to its legacy software. The creation of plans and offers to customers is complex. As a result, it was decided that those calculations also be transferred to the existing legacy system via an API.The rest of the creation of customer offers takes place in the cloud-based platform. In order to speed up the creation of offers, an Excel Import Tool was implemented and included directly into the web frontend.This allows sellers to easily add employee data of potential customers into the system, which is a significant time-saving. By generating documents in the new application in real-time, the sales representative can very quickly try out different variants with the customer and then download the best variant.The protection of all data was provided with the inclusion of the latest Spring Security modules. By using the new software, customers of LESS Informatik AG can deliver a significantly improved offer process and the necessary work steps in the back office is drastically reduced.